Cancellation Policy

To cancel registration, the participant must advise MAGentix.ca in writing according to the following delays:

More than 10 business days before the workshop

Receive a full refund*, less a $50 administration charge,

or

Receive a credit, less a $25 administration charge, to one of our workshops (to be used within 12 months following the workshop)

or

Change your workshop registration to another within the same season (no administration charge)

Less than 10 business days:

Receive a credit, less a $50 administration charge, to one of our other workshops (to be used within 12 months following the workshop,

Or

Send a replacement at no extra cost, if you can’t attend the event. To minimize confusion at check in, you must contact us at info@magentix.ca in advance and let us know the name of the replacement.

or

Switch your registration to another workshop within the same season (no administration charge). Please contact us for more details.

Less than 1 business day, no credit or refund.

If you can’t attend the event, you can send a replacement at no extra cost. Please contact us at info@magentix.ca in advance and let us know the name of the replacement. This will permit us to provide your replacement with a nametag, certificate, and to minimize confusion at check in.

MAGentix.ca reserves the right to cancel or postpone an event due to under-enrollment, work stoppages, trainer illness or inclement weather.

 

If an event must be cancelled, MAGentix.ca will reimburse* the participants’ full registration fees for the workshop.

Our liability is limited to refunds for workshop fees only.

* Please note: Refunds will only be made in the same form of payment as the original payment including the same credit card.

** Administrative charges of $ 15 will be charged for any changes related to a payment made by credit card.