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FAQ

Are the trainings, conferences and workshops accredited by my professional association?

Each participant who attends the seminar will receive a certificate of participation. This may be used to qualify for Continuing Education Credits when submitted to your licensing board and/or professional college/association.

At what time does the training start?

The majority of our training events start at 9:00 a.m. Click on the Learn More link on the specific event page to see the exact start time and location. We recommend you arrive at about 8:15 a.m. so that you can comfortably check-in and enjoy some refreshments before the seminar begins.

Can I register at the door?

For any training, you can register at the venue the day of the event, provided it is not sold out. Registration opens one hour before the workshop start time. It is recommended that you arrive early to ensure that any necessary paperwork is completed and payment processed before the training begins. Please note that only payment by credit card will be accepted for those registering at the door.

How do I register?

You can download the form directly from our website, call us, or email us (please see the Contact Us section of our website).

How can I pay?
  1. Online with a credit card (Visa or MasterCard). Up to a maximum value of $3000 per transaction.
  2. By phone : 1-613-702-0339 or 1-877-895-2867
  3. By mail: Complete and mail your registration form, along with a cheque payable to MAGentix Communications Inc.
  4. Fax: 1-613-702-0339
  5. Electronic Funds Transfer. Please use (email address) when submitting payment using EMT
How should I dress?

The attire is business casual, and please note that we cannot always control the temperature in the rooms where the seminars are taking place. We suggest you bring a sweater in the event that the room is on the cooler side.

Is there room left for the training I would like to attend?

We do our best to hold our sessions (seminars and workshops) in large venues to accommodate the largest number of participants. However, certain types of training lend themselves best to smaller groups, in which case registration may be limited. In such cases, the information will be clearly indicated on our website on the event page.

What credit cards are accepted?

This information is already covered in payment options.

I would like to be a seminar assistant.

MAGentix is looking for participants to assist with preparation during the day of the seminar. By doing so, you get the best seats in the house; network with your colleagues, and save money!Are you interested?

We are looking for reliable, enthusiastic individuals to help set up the venue, be available to help with morning registrations and help clean up at the end of the day. In exchange, you will save 20% .

We need you to:

  • Arrive at 7:30 am at the venue
  • Prepare the room/food
  • Welcome participants and staff the registration table
  • Be available for participants during breaks/lunch
  • Clean up at the end of the day

If this is of interest to you, please contact Marie Louise at ml.boudreau@magentix.ca and give your name and the seminar of interest.

* Please note that we can accommodate a maximum of 2 assistants per seminar.

Cancellation Policy

To cancel registration, the participant must advise MAGentix.ca in writing according to the following delays:

More than 10 business days before the workshop

Receive a full refund*, less a $50 administration charge,

or

Receive a credit, less a $25 administration charge, to one of our workshops (to be used within 12 months following the workshop)

or

Change your workshop registration to another within the same season (no administration charge)

Less than 10 business days:

Receive a credit, less a $50 administration charge, to one of our other workshops (to be used within 12 months following the workshop,

Or

Send a replacement at no extra cost, if you can’t attend the event. To minimize confusion at check in, you must contact us at info@magentix.ca in advance and let us know the name of the replacement.

or

Switch your registration to another workshop within the same season (no administration charge). Please contact us for more details.

Less than 2 business days, no credit or refund.

If you can’t attend the event, you can send a replacement at no extra cost. Please contact us at info@magentix.ca in advance and let us know the name of the replacement. This will permit us to provide your replacement with a nametag, certificate, and to minimize confusion at check in.

MAGentix.ca reserves the right to cancel or postpone an event due to under-enrollment, work stoppages, trainer illness or inclement weather.

If an event must be cancelled, MAGentix.ca will reimburse* the participants’ full registration fees for the workshop.

Our liability is limited to refunds for workshop fees only.

* Please note: Refunds will only be made in the same form of payment as the original payment including the same credit card.

** Administrative charges of $ 15 will be charged for any changes related to a payment made by credit card.

Reach Us

We look forward to hearing from you.

1-613-702-0339
1-877-895-2867

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1-613-702-0339 (Fax)

438-2647 Alta Vista Dr.
Ottawa ON K1V 7T5

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